Privacy Policy
Effective Date: December 16, 2025
SleepWise System (“SleepWise,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sleepwisesystem.com
(the “Website”) or use our programs, products, and services.
By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Billing details (processed securely via third-party payment providers)
Any information submitted through forms, emails, or course participation
b. Automatically Collected Information
When you visit the Website, we may automatically collect:
IP address
Browser type and version
Device and operating system information
Pages visited and time spent on the Website
Referring URLs
This information helps us understand usage patterns and improve the Website experience.
2. How We Use Your Information
We use your information to:
Provide access to our programs, content, and services
Process payments and deliver purchased products
Communicate program updates, support, and important notices
Send educational or marketing emails (you may unsubscribe at any time)
Improve our Website, offerings, and customer experience
Respond to inquiries and customer support requests
We do not sell, rent, or trade your personal information.
3. Email Communication
When you subscribe to our content or purchase a program, you may receive emails related to:
Program access and delivery
Educational materials
Announcements, offers, or updates
You can unsubscribe from non-essential communications at any time using the link provided in our emails.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential Website functionality
Analyse Website traffic and user behaviour
Improve marketing and performance
You can control or disable cookies via your browser settings. Disabling cookies may affect some Website features.
5. Third-Party Services
We may use trusted third-party service providers, including:
Payment processors
Email marketing platforms
Analytics tools (e.g., Google Analytics)
These providers receive only the data necessary to perform their services and are required to safeguard your information.
6. Data Security
We implement reasonable technical and organisational safeguards to protect your personal data. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Health Disclaimer
SleepWise System provides educational wellness content only.
We do not provide medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional for medical concerns. Use of our content is at your own discretion and responsibility.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent for marketing communications
Requests can be made by contacting us at support@sleepwisesystem.com
.
9. Children’s Privacy
This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. GDPR Compliance (EU & UK Users)
SleepWise System complies with the General Data Protection Regulation (GDPR) for users in the European Union (EU) and the United Kingdom (UK).
a. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Consent
Contractual necessity
Legitimate interests
Legal obligation
b. Your GDPR Rights
If you are located in the EU or UK, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure (“Right to be Forgotten”)
Restrict processing
Request data portability
Object to processing, including marketing
Withdraw consent at any time
To exercise these rights, email support@sleepwisesystem.com
.
c. Data Retention
We retain personal data only as long as necessary to:
Deliver services
Meet legal and accounting obligations
Resolve disputes or enforce agreements
Data no longer required is securely deleted or anonymised.
d. International Data Transfers
Your data may be processed outside the EU/UK where our service providers operate. In such cases, we ensure appropriate safeguards, including GDPR-compliant agreements and Standard Contractual Clauses where applicable.
e. Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
f. Data Controller
For GDPR purposes, the data controller is:
SleepWise System
Website: www.sleepwisesystem.com
Email: support@sleepwisesystem.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Website indicates acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or your data, contact:
Email: support@sleepwisesystem.com
Website: www.sleepwisesystem.com